“WE LOVE WHAT WE DO, SO WE DO IT FROM THE HEART."
ORDER AND PAYMENT
We currently accept only Visa, MasterCard, Discover and Paypal.
When your order is completed and approved, the total amount (price of order + shipping) will be withdrawn from your account.
The security of all of our customer’s personal identifiable information is of utmost concern and importance to us. We take great care in providing secure transmission of your information from your computer to our servers.
All transactions are handled by Authorize.net payment services. Your credit card number is sent by an encrypted connection to your bank.
Polkadot What is a Trustwave certified site, compliant with PCI Security Standards (Payment Card Industry), which keeps all customers’ sensitive payment information secure.
To maintain secure protection of your personal information we do not accept orders via email and encourage orders to be made online. This way, information is being processed and kept by a safe third party and you can fully enjoy the interactive shopping experience.
RETURN AND EXCHANGE POLICIES
You have the right to return your leggings for a full refund within 15 days of receiving them. The leggings can only be returned if they are defective, unworn, and unwashed with labels intact. We do not exchange merchandise. If you want to exchange your product, please return it and make a new order.
Returning merchandise is free and a UPS pre-paid return mailing label is provided for you. Be sure to complete the Return Mail form and reason code on the provided customer invoice and include this portion of the form, together with the unused, unwashed leggings with labels still intact, in the package.
Once we receive the package, an email notification will be sent to you as well as a full refund of the price paid for the item/s. Your credit card amount will automatically be credited and you will not be reimbursed for the original shipping charges.
International orders are responsible for return shipping charges when sending merchandise back to Polkadot What.
We do not take
responsibility for any packages lost during the return shipping process.
We will do our best to ensure you receive your leggings as quickly as possible.
Polkadot What uses UPS for all deliveries nationally and internationally. We currently ship to the following countries: USA, Canada, Mexico, France, Germany, Denmark, Sweden, United Kingdom, The Netherlands, Australia and South Africa.
All orders will be shipped the following business day after purchase. Saturday placed orders will ship out on the Monday.
Remember: If you order TWO or more leggings, you will receive FREE SHIPPING! *For US only.
Should you received a delivery containing damaged or wrongly packaged leggings, we will cover all shipping charges and do everything we can to rectify our mistake. You will be provided with new leggings or a refund, depending on your wish.
To file a complain, please contact us at: firstname.lastname@example.org. Be sure to state your order number and your complaint and we will get back to you at our earliest convenience.
TERMS AND CONDITIONS
Please carefully read the following terms and conditions ("Terms") governing your use of this website and any other website, microsite, mobile device application, or Internet property owned or operated by Polkadot What, LLC or any of its affiliates and subsidiaries (collectively, "POLKADOT WHAT" or "We" or "Us" or "Our") and related services (collectively, the "Site(s)"). The terms "You," "Your," and "User" refer to anyone who accesses or is a visitor to any of the Site(s), including the website and web pages located at www.polkadotwhat.com. The Site(s) are made available by POLKADOT WHAT. USE OF ANY OF THE SITE(S) OR THE PURCHASE OF PRODUCTS FROM THE SITE(S) CONSTITUTES YOUR AGREEMENT TO BE BOUND BY AND TO ACT IN ACCORDANCE WITH THESE TERMS. Your access to and use of the Site(s) is undertaken at Your own risk. If You do not agree to these Terms or are dissatisfied with the Site(s) or any content therein, Your sole and exclusive remedy is to stop using the Site(s) and its/their information, content, and services, and You may not access or otherwise use the Site(s).
1. Change of Terms:
We reserve the right to update or change the Terms at any time without notice to You. Any such changes will be posted on the Site(s) and You agree to be bound by such changes. At any time, for any or no reason, with or without prior notice and without any liability, POLKADOT WHAT may discontinue or change any of the Site(s), or its/their availability to You, and can reject, refuse, restrict, suspend, or terminate Your access to all or any part of the Site(s). POLKADOT WHAT may choose to not fulfill any purchase or order placed on the Site(s), subject to any applicable refunds under its refund policy.
POLKADOT WHAT may terminate, change, suspend, or discontinue any aspect of the Site(s) or the Site(s)'s services at any time.
2. Free Shipping:
3. Processing Orders:
We make every effort to process and ship your order in a prompt and timely manner. Orders received Monday - Friday (excluding holidays) will be processed within two business days. Orders placed on weekends and holidays will be processed within the next two business day.
4. Modifying Orders:
Once an order is placed, it cannot be modified or cancelled. However, you can return or exchange any portion of your purchase. Please review our return policy for further guidance.
5. Out of Stock Items:
We make every effort to maintain a current inventory of items online. Occasionally, however, items listed may be out of stock. If an item you requested is out of stock, we will notify you via email and promptly update your order.
6. Proprietary Rights:
As between You and POLKADOT WHAT, POLKADOT WHAT owns, solely and exclusively, all rights, title, and interest in and to the Site(s) and all the content (including, for example, audio, photographs, illustrations, graphics, other visuals, video, copy, software, etc.), code, data and materials thereon, the look and feel, design and organization of the Site(s), and the compilation of the content, code, data, and materials on the Site(s), including but not limited to any copyrights, trademark rights, patent rights, database rights, moral rights, sui generis rights and other intellectual property and proprietary rights therein, or has a valid right from a third party to use such material on the Site(s). Your use of the Site(s) does not grant to You ownership of any content, code, data, or materials You may access on the Site(s), nor does it grant You any license to use or display the same except as permitted on the Site(s) itself.
No part of the Site(s) may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any manner whatsoever, except for personal, non-commercial viewing purposes, without the prior written consent of POLKADOT WHAT. You may view the content of the WebSite(s) on Your computer or other Internet compatible device, and make single copies or prints of the content of the WebSite(s) for Your personal, internal use only. The Website(s) and the services offered on or through the Website(s), including any content and materials thereon, are only for Your personal, non-commercial use. Any commercial distribution, publishing or exploitation of the Website(s), or any content, code, data, or materials therein, is strictly prohibited unless You have received the prior written permission of POLKADOT WHAT or the applicable rights holder. You may not otherwise download, display, copy, reproduce, distribute, modify, perform, transfer, create derivative works from, sell, or otherwise exploit any content, code, data, or materials on the Website(s). If You make other use of the Website(s), or the content, code, data or materials thereon, except as otherwise provided above, You may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use. POLKADOT WHAT will enforce its intellectual property rights to the fullest extent of the law.
7. Trademarks and Copyrights:
POLKADOT WHAT owns, or has a valid right from a third party to use, all copyrights for all material on the Site(s) and all trademarks, service marks, trade names, logos, and domain names used on or in connection with the Site(s). The trademarks, logos, service marks, and trade names (collectively the "Trademarks") displayed on the Site(s) are registered and unregistered Trademarks of POLKADOT WHAT and/or others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. Nothing on the Site(s) grants, by implication, estoppel, or otherwise, any license or right to use any Trademarks on the Site(s) without the prior written permission of POLKADOT WHAT or the third party that may own the applicable Trademark. Any modification or use of such materials or Trademarks from any of the Site(s) for any purpose not explicitly permitted in writing by POLKADOT WHAT is strictly prohibited and is a violation of these Terms. POLKADOT WHAT will enforce its Trademark rights to the fullest extent of the law.
8. User Information:
9. Unsolicited Materials:
10. User Conduct:
You are responsible for Your use of the Site(s), and for any use of the Site(s) and its/their content made using Your account. You warrant and agree that You shall not: (a) use the Site(s) for any purpose that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation; impersonate any person or entity or misrepresent Your affiliation with any other person or entity; (b) upload, post, publish, transmit, reproduce, distribute, or in any way exploit any information or other material obtained through the Site(s) for commercial purposes (other than as expressly permitted by the provider of such information or other material); or (c) attempt to gain unauthorized access to other computer systems through the Site(s).
When You use any of the Site(s), You may not: (i) violate any law or regulation; (ii) violate or infringe any party’s intellectual property, privacy, publicity, or other legal rights; (iii) make statements or post materials that constitute or contain false or misleading indications of origin, endorsements, or statements of fact; (iv) use or attempt to use any "deep link,” "scraper,” “robot,” "bot,” "spider,” "data mining,” "computer code,” or any other automatic means of obtaining lists of products, prices, Users or any other information from or through the Site(s) or the services offered on or through the Site(s), including without limitation any information residing on any server or database connected to the Site(s) or the services offered on or through the Site(s), (although POLKADOT WHAT may allow operators of public search engines to use spiders to index materials from the Site(s) for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials, and POLKADOT WHAT reserves the right to revoke these exceptions either generally or in specific cases); (v) obtain or attempt to obtain unauthorized access to computer systems, materials, or information through any means; (vi) use the Site(s) or the services made available on or through the Site(s) in any manner with the intent to interrupt, damage, disable, overburden, or impair the Site(s) or such services, including, without limitation, sending mass unsolicited messages or "flooding" servers with requests; (vii) violate the security of the Site(s) or attempt to gain unauthorized access to the Site(s), data, materials, information, computer systems, or networks connected to any server associated with the Site(s); (viii) interfere with, attempt to interfere with or otherwise disrupt the proper working of the Site(s), any activities conducted on or through the Site(s) or any servers or networks connected to the Site(s), including accessing any data, content or other information prior to the time that it is intended to be available to the public on the Site(s); (ix) send unsolicited or unauthorized advertising or commercial communications, such as spam; or (x) stalk, harass, or harm another individual. You further agree that You may not attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Site(s) or the Site(s)'s services, or any content thereof, or make unauthorized use thereof. You agree that You will comply with and respect all robots.txt files. You agree that You will not use the Site(s) in any manner that could damage, disable, overburden, or impair the Site(s) or interfere with any other party's use and enjoyment of the Site(s). You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site(s).
You agree that You shall not upload, post, transmit, distribute, or otherwise publish through the Site(s) or any service offered on or through the Site(s), any materials that (i) restrict or inhibit any other User from using and enjoying the Site(s) or the Site(s)'s services; (ii) are fraudulent, unlawful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit, or indecent; (iii) constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law; (iv) violate, plagiarize, or infringe the rights of third parties including, without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or publicity, or any other proprietary right; (v) contain a virus, spyware, or other harmful component or malicious or unsolicited software; (vi) contain advertising, chain letters, or pyramid schemes of any kind; or (vii) constitute or contain false or misleading indications of origin, endorsement, or statements of fact. You alone are responsible for the content and consequences of any of Your activities. You further agree not to impersonate any other person or entity, whether actual or fictitious, including anyone from the Site(s) or POLKADOT WHAT. POLKADOT WHAT is not responsible for any materials posted to this Site(s) by any third parties. However, POLKADOT WHAT reserves the right at all times to disclose any information as necessary to satisfy any law, regulation, or government request, or to edit, refuse to post, or to remove any information or materials, in whole or in part, that in POLKADOT WHAT's sole discretion are objectionable or in violation of these Terms, POLKADOT WHAT's policies, or applicable law.
You agree not to link from any other website to any of the Site(s) in any manner such that the Site(s), or any page of the Site(s), is not viewable in its entirety in a User interface, "framed," surrounded or obfuscated by any third party content, materials or branding. We reserve the right to revoke Your right to link to the Site(s) from Your website at any time upon written notice to You.
You agree to defend, indemnify, and hold POLKADOT WHAT, and their respective directors, officers, members, managers, employees, and agents harmless from any and all damages, claims, liabilities, costs, and expenses, including reasonable attorneys' fees, which any of them may incur arising in any way from Your use of the Site(s), Your placement or transmission of any message, content, information, software, or other materials through the Site(s), or Your breach or violation of the law or of these Terms. POLKADOT WHAT reserves the right, but is not obligated, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, and in such case, You agree to fully cooperate with POLKADOT WHAT's defense of such claim.
11. User Generated Content:
As between You and POLKADOT WHAT, You own and are entirely responsible for any data, text, software, music, sound, photographs, graphics, images, videos, messages, or other content or materials (collectively, "User Content") that You may submit, transmit, upload, post, e-mail, or otherwise make available on or through any of the Site(s). By providing POLKADOT WHAT and/or the Site(s) with User Content, You hereby grant to POLKADOT WHAT and its affiliates, representatives, and assigns, a worldwide, non-exclusive, fully paid, royalty free, transferable, sub-licensable, license, and permission to use, copy, display, and perform Your User Content in connection with the Site(s). You acknowledge and agree that You have no expectation of compensation or confidentiality of any nature with respect to any User Content. POLKADOT WHAT reserves the right to display advertisements in connection with Your User Content and to use Your User Content to advertise and promote Your User Content, the Site(s), and POLKADOT WHAT and its products. POLKADOT WHAT reserves the right to modify User Content in its sole and absolute discretion. POLKADOT WHAT is not required to host, display, or distribute any User Content, and may remove any User Content from the Site(s) at any time and for any reason or no reason.
You agree that if You include a link from any other website to www.polkadotwhat.com or to any of the Site(s), such link shall open in a new browser window. You agree not to link from any other website to www.polkadotwhat.com or to any of the Site(s) in any manner such that the Site(s), or any page of the Site(s), is "framed," surrounded or obfuscated by any third party content, materials or branding. We reserve the right to revoke Your right to link to the Site(s) from Your Web site at any time upon written notice to You.
13. Third Party Websites:
POLKADOT WHAT is not responsible for third party websites that link to or from any of the Site(s). POLKADOT WHAT disclaims all responsibility for any viruses or malicious code that may appear on any third party websites, and for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such site. Any reliance on the contents of a third party website is done at Your own risk and You assume all responsibilities and consequences resulting from such reliance. POLKADOT WHAT shall not be held liable or responsible for the content of any sites that link to or from any of the Site(s).
14. Product Information and Orders for Products:
Many Products displayed on the Site are available in our stores. In some cases products available on the Site(s) are not available in stores, or vice versa. Similarly, prices for a product may vary between the Site(s) and stores or between geographies. The prices displayed on the Site(s) are quoted in USD and are valid and effective only in the U.S. You may only order products if, and You hereby represent and warrant that, You are domiciled in the United States and You are 18 years old or older. You agree to pay in full the prices for any purchases You make either by credit/debit card concurrent with Your online order or by other payment means acceptable to POLKADOT WHAT. You agree to pay all applicable taxes. If payment is not received by Us from Your credit or debit card issuer or its agents, You agree to pay all amounts due upon demand by Us. You agree that You are not permitted to resell any products purchased through any of the Site(s) for commercial purposes.
15. Inaccuracy Disclaimer:
From time to time there may be information on Our Site(s) that contains typographical or visual errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. POLKADOT WHAT reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after You have submitted Your order).
16. Disclaimer of Warranties:
The Site(s), including, without limitation, all services, content, functions, and materials, is provided "as is," "as available," without warranty of any kind, either express or implied, including, without limitation, any warranty for information, data, data processing services, uptime, or uninterrupted access, any warranties concerning the availability, accuracy, usefulness, or content of information, and any warranties of title, non-infringement, merchantability, or fitness for a particular purpose, and We hereby disclaim any and all such warranties, express and implied. We do not warrant that the Site(s) or the services, content, functions, or materials contained therein will be timely, secure, uninterrupted, or error free, or that defects will be corrected. We make no warranty that the Site(s) will meet User's requirements. No advice, results or information, whether oral or written, obtained by You from Us or through the Site(s) shall create any warranty not expressly made herein. Neither POLKADOT WHAT nor its affiliates assumes any responsibility, and shall not be liable for, any damages to, or viruses that may infect, Your computer equipment or other property on account of Your access to, use of, or browsing in the Site(s) or Your downloading of any materials, data, text, images, video, or audio from the Site(s). If You are dissatisfied with the Site(s), Your sole remedy is to discontinue using the Site(s).
We cannot, and do not, guarantee the correctness, precision, thoroughness, or completeness of any of the information available on the Site(s), nor will We be liable for any inaccuracy or omission concerning any of the information provided on the Site(s).
Without limitation of the above in this section, none of POLKADOT WHAT, or its respective affiliates, suppliers and licensors make any warranties or representations regarding any products or services provided via the Site(s), and hereby disclaim, and You hereby waive, any and all warranties and representations made in product or services literature, frequently asked questions documents and otherwise on the Site(s) or in correspondence with POLKADOT WHAT or its agents.
17. Limitation of Liability:
In no event, including but not limited to negligence, shall POLKADOT WHAT, or any of their directors, officers, employees, agents, or content or service providers (collectively, the "Protected Entities") be liable for any direct, indirect, special, incidental, consequential, exemplary, or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Site(s) or the content, materials, and functions related thereto, Your provision of information via the Site(s), lost business or lost sales, profits, or good will, even if such Protected Entity has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to certain Users. In no event shall any of the Protected Entities be liable for or in connection with any content posted, transmitted, exchanged, or received by or on behalf of any User or other person on or through the Site(s).
POLKADOT WHAT’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THESE TERMS WILL BE LIMITED TO ONE DOLLAR (USD $1.00).
18. Applicable Laws and Venue:
We control and operate the Site(s) from Our offices in the United States of America. We do not represent that materials on the Site(s) are appropriate or available for use in other locations. Persons who choose to access the Site(s) from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. All parties to these Terms waive their respective rights to a trial by jury. The Terms and the relationship between You and Us shall be governed by the laws of the State of New York, without regard to its conflict of law provisions. You agree that any cause of action that may arise under the Terms shall be commenced and be heard in the appropriate court in the State of New York, County of New York. You agree to submit to the personal and exclusive jurisdiction of the courts located within New York County in the State of New York. Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
These Terms constitute the entire agreement between the parties relating to the Site(s) and supersede any and all other agreements, oral or in writing, with respect to the Site(s). These Terms are personal to You, and You may not assign Your rights or obligations to anyone.
All rights not expressly granted herein are reserved.
Last updated December 6, 2011:
1. User Consent
2. A Note About Children
We do not intentionally gather Personal Data about visitors who are under the age of 13.
3. A Note to Users Outside of the United States
Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.
4. Types of Data We Collect
POLKADOT WHAT collects Personal Data and Anonymous Data from you when you visit our Website and when you send us information or communications. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
4.1 Personal Data You Provide to Us. We collect Personal Data from you, such as your first and last name, e-mail and mailing addresses, password, and various demographic items such as number of children, ages, gender when you sign up for a POLKADOT WHAT Account (as defined in the Terms of Service) and make purchases on the Website. When you order Products (as defined in the Terms of Service) on our Website, we will collect all information necessary to complete the transaction, including your name, credit card information, billing information and shipping information. We also retain information on your behalf, such as your credit card information for future purchases and addresses you add to your address book. If you provide us feedback or contact us via e-mail (e.g., in response to an employment opportunity posted on our Website), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us (e.g., a resume). When you participate in one of our surveys, we may collect additional profile information. When you post messages on the message boards of our Website, the information contained in your posting will be stored on our servers and other users will be able to see it. We may also collect Personal Data, such as demographic information or personal preferences, from you via other points in our Website that state that Personal Data is being collected.
4.3 Personal Data That We Collect from You About Others. If you decide to invite others to the Website or create a POLKADOT WHAT Account for a third party to join the Website, we will collect your and the third party’s names, e-mail addresses, and/or phone number in order to send an e-mail or text message and follow up with the third party. You or the third party may contact us at [email@example.com] to request the removal of this information from our database.
5. Use of Your Data
5.1 General Use. In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. POLKADOT WHAT uses your Personal Data in the following ways: to facilitate the creation of and secure your POLKADOT WHAT Account on our network; identify you as a user in our system; provide improved administration of our Website and Product sales; improve the quality of experience when you interact with our Website and Products; send you a welcome e-mail to verify ownership of the e-mail address provided when your POLKADOT WHAT Account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; to do demographic analysis on our membership base; to send promotional communications as described in Section 8.1 below; to provide you with electronic newsletters; and/or to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.
5.2 Creation of Anonymous Data. We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Products and services and improve Website navigation. POLKADOT WHAT reserves the right to use and disclose Anonymous Data to third parties at its discretion.
6. Disclosure of Your Personal Data
7. Third parties
7.2 Disclosure to Third Party Service Providers. Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to other entities. However, we may share your Personal Data with third party service providers to provide you with the Products and related services that we offer you through our Website; to conduct quality assurance testing; to provide technical support; or to provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third party service providers are required not to use your Personal Data other than to provide the services requested by POLKADOT WHAT. You expressly consent to the sharing of your Personal Data with our contractors and other service providers for the sole purpose of providing services to you.
8. Your Choices Regarding Your Personal Data
8.2 Changes to Personal Data. You may change any of your Personal Data in your POLKADOT WHAT Account by logging into your POLKADOT WHAT Account page or by sending an e-mail at [firstname.lastname@example.org]. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
9. Security of Your Personal Data
POLKADOT WHAT is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your POLKADOT WHAT Account information. Please do not disclose your POLKADOT WHAT Account password to unauthorized people. Despite these measures, you should know that POLKADOT WHAT cannot fully eliminate security risks associated with Personal Data and mistakes may happen.
10. Contact Information